Systems Project Engineer

Key Responsibilities · Support and manage virtualization platforms such as Microsoft Hyper-V, VMware, Azure Stack HCI, and dHCI solutions. · Configure and support Microsoft Windows Server services including Active Directory Domain Services (ADDS), DNS, DHCP, Group Policy (GPO), Network Policy Server (NPS), File Server, and Failover Clustering. · Deploy and maintain cloud and hybrid infrastructure solutions on Microsoft Azure, Azure Stack HCI, and AWS platforms. · Configure, manage, and troubleshoot enterprise storage solutions including SAN, NAS, iSCSI, SMB, Fibre Channel, and NFS environments. · Perform infrastructure troubleshooting, root cause analysis, performance tuning, and service recovery activities. · Support backup, replication, and disaster recovery solutions such as Veeam Backup & Replication. · Perform system monitoring, patch management, firmware upgrades, health checks, and preventive maintenance activities. · Participate in infrastructure migration, upgrade, consolidation, and transformation projects. · Coordinate with customers, vendors, principals, and internal teams during implementation and support activities. · Prepare technical documentation including implementation plans, HLD/LLD design documents, test plans, SOPs, and handover documentation. · Provide technical recommendations, best practices, and infrastructure improvement proposals to customers and internal stakeholders. · Support managed services operations, incident handling, escalation support, and maintenance activities. · Assist in solution planning, infrastructure sizing, technical discussions, and pre-sales support activities when required. · Ensure project implementation follows security, operational, and compliance best practices. Requirements · Diploma or Degree in Information Technology, Computer Engineering, Computer Science, or related field. · Minimum 3 years of hands-on experience in enterprise IT infrastructure deployment and support. · Strong experience in server, virtualization, storage, backup, and cloud infrastructure environments. · Experience supporting Microsoft Windows Server platforms and enterprise virtualization technologies. · Basic to intermediate knowledge of networking concepts including VLAN, TCP/IP, routing, firewall, VPN, and switching. · Experience with Microsoft Azure, Azure Stack HCI, AWS, or hybrid cloud environments is an advantage. · Familiarity with backup and disaster recovery solutions such as Veeam is an advantage. · Strong troubleshooting, analytical, and problem-solving skills. · Good communication, customer handling, and project coordination skills. · Able to work independently and collaboratively within a team environment. · Willing to perform after-office-hours support and project implementation when required. · Relevant technical certifications such as Microsoft, VMware, Azure, AWS, Veeam, or networking certifications are an advantage.