IT Support Assistant (ERP Project) | Contract

We are seeking a proactive and detail-oriented IT Assistant (6-Month Contract) to support our Odoo 19 ERP implementation. You will coordinate UAT, go-live and hypercare activities, track system defects, liaise with vendors, validate fixes, and prepare user guides and training materials. This is a project support role focused on digital transformation, not data entry. This is a Contract for Service position. Salary/fees may differ depending on the job applicant's experience and knowledge. Why Join Us? Play an active role in implementing our next-generation Odoo 19 ERP system Gain end-to-end exposure from UAT and go-live to hypercare and Phase 2 enhancements Receive guidance while contributing to a high-impact digital transformation project Collaborate with users, management and vendors to drive meaningful process improvements Core Responsibilities: Log defects with clear, step-by-step reproduction details Track defects through to resolution and keep the defect log up to date Retest fixes once delivered and confirm resolution Chase and follow up on outstanding vendor deliverables and responses Prepare and maintain user guides and training materials across the different project stages Support UAT execution and go-live / hypercare activities as directed Escalate unresolved or complex issues to the IT Manager Job Requirements: Minimum Diploma in IT or business-related fields (or equivalent) Comfortable using business software and able to learn a new ERP system quickly Organised and detail-oriented in logging, tracking and retesting issues Clear written communication for documenting defects and steps to reproduce Basic spreadsheet skills; SQL or ERP exposure is a plus but not required Able to follow instructions and work well in a team Reliable, proactive and service-oriented