Dispatch Engineer @ Jurong Port

Supervise the day to day operation of the dispatch office. To ensure smooth operation of cement delivery. To analyze tanker/lorry crane fleet efficiency. Handle incoming calls, adjust work to indicate customer changes, rectify errors, document customer account records, and close work orders. Demonstrate expertise in all services, inspect site and other dispatch operation matters and be able to work on multiple systems simultaneously. Communicate effectively with field technicians and contractors to identify issues. Supervise tanker drivers and dispatch coordinators on daily cement sales matter. To initiate corrective and preventive in the occurrence of product/delivery non conformity. To work with Laboratory to ensure quality level of all types of cement meets our company standard. To participate in the company ISO’s quality management system. To ensure all safety awareness in the cement tanker loading/delivery have been carried out. Prepare technical documentation and perform any other work as may assigned from time to time.