Executive / Senior Executive, Operations (Ticketing Coordinator)

Job Summary Reporting to the Assistant Manager, Operations (Lead Ticketing), the executive / senior executive will support ticketing operations across Singapore National Team matches, Singapore Premier League fixtures, and other major football events organised by the Football Association of Singapore (FAS). Job Description Match Day Ticketing Coordination Coordinate cross-functional planning, including spectator entry flow and venue readiness, to ensure seamless match-day operations across all ticketed events, including (but not limited to): Singapore Premier League matches, Singapore National Team fixtures, FAS-organised competitions, and Events held at the National Stadium, Jalan Besar Stadium, Bishan Stadium, Our Tampines Hub, and ActiveSG venues. Coordinate venue setup, operational readiness, and post-event teardown activities across match venues. Liaise closely with the appointed Ticketing Service Provider to ensure efficient and effective event delivery. Monitor ticket sales performance and proactively identify potential risks or operational issues. Support ticket distribution and fulfilment processes for stakeholders, including partners, sponsors, VIPs, and internal teams. Provide on-ground support on match days, including troubleshooting ticketing and access-related issues. Administration, Reporting & Documentation Develop and prepare operational plans, checklists, run sheets, and post-event reports. Maintain accurate and up-to-date records, trackers, and operational documentation. Coordinate meetings, site visits, and stakeholder briefings as required. Ensure all operational information is well-organised, accurate, and timely. Support operational reviews and continuous improvement initiatives based on post-event findings. Perform any other duties as assigned by the Assistant Manager, Operations. Vendor & Venue Coordination In support of the Assistant Manager, Operations and the wider Operations Department: Coordinate vendors and operational partners to e…