Receptionist / Admin

We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers. Role : Welcome students/clients Handle clients inquiries (walk-in, phone, email...) Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations) Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...) Tidy-up classrooms between lessons Requirements: 1st experience as in customer service, sales or receptionist, preferably in education, tuition or school Good presentation and customer-oriented Comfortable with clients face to face and over the phone Dynamic, self-driven, professional and reliable Proficient with Office, email