Key Account Manager / Senior Key Account Manager

Key Responsibilities Maintain Customer Relationships and Account Growth Build strategic relationships with buyers, category managers, group category managers and supply/online operations with the largest grocery retail group and/or other assigned accounts. Lead in business reviews, JBP, products distribution drive, assortment and listing plans, pricing and margin, brands visibility and achievement of account targets. Negotiate margins, trading terms, listings, display/visibility and promotions within approved guidelines and ROI thresholds. Achieve sales targets and brand objectives as assigned. Product and Market Deliverables Plan and drive sell-in and sell-out via promotion execution, new listing, assortment optimization, planogram compliance, on-shelf availability, in-store merchandising, timely activation/promotional set-up (e.g. secondary displays, POSMs and/or road shows). Attend and contribute to periodic meetings, e.g. brands meeting, principals meeting, heads of department meeting, sales & supply chain meeting, etc. Team leadership Guide retail operations team to achieve excellence in in-store merchandising, stocks replenishment, planogram compliance, promotional execution and managing stocks return. Collaborate with commercial team and multi-functional teams to achieve brand and in-market objectives, demand planning and forecasting, supply chain and logistics, etc. Ensure compliance to company policy, trade practices and business ethics. Candidate’s prerequisites Must have managed at least 1 major grocery retail chain end-to-end, e.g. FairPrice Group, Cold Storage/Giant and/or Sheng Siong. Own Joint Business Plan (JBP) and trade negotiations (e.g. margins, trading terms, space buys, etc). P&L accountability such as managing trade budgets, accounts profitability, investments ROI and other analytics. Strong knowledge of trade planning and execution (e.g. planograms, on-shelf availability, replenishment, demand planning and forecasting and stores compliance. People skills – Team leader and team player, building strong relationships with retail operations, multi-functional teams, customers and suppliers. Commercial thinking, analytical and adaptable to fast-paced environment. Prior experience liaising with brand owners, suppliers and principals will be advantageous. At least a Diploma qualification with 10 years’ experience in FMCG or related industry. Preferably owning a car. Remuneration Package Basic Salary + Transport Allowance + Monthly Sales Incentive