Head Of Sales & Operations (Clinics)

[Job ID: 1417229] Responsibilities Provide strategic leadership to Area Clinic Managers and clinic teams, fostering high performance and accountability. Develop and execute sales and operational strategies to achieve revenue targets, increase patient acquisition, and improve retention. Identify growth opportunities, service diversification, and strategic partnerships to expand market presence. Act as liaison between clinics and cross-functional teams, delivering data-driven insights and recommendations. Collaborate with internal teams to align priorities and ensure seamless execution of initiatives. Oversee planning and execution of new clinic openings and renovation projects within budget and timelines. Drive continuous improvement in operational processes and implement best practices across all locations. Monitor and analyse KPIs for sales, operations, patient satisfaction, and cost efficiency to inform decisions. Implement cost optimisation strategies without compromising quality or patient experience. Ensure compliance with regulatory standards across all clinic operations. Champion patient-centric culture and oversee customer service team to deliver exceptional experiences. Develop strategies to improve patient feedback mechanisms and enhance service delivery. Mentor and guide sales and operations teams, fostering professional growth and leadership capabilities. Collaborate with clinic teams to ensure smooth daily operations and effective communication. Contribute to organisational strategy and lead special projects as assigned by senior leadership. Requirements Minimum 10 years of progressive experience in sales and operations leadership roles with proven impact. Strong ability to develop and execute strategic plans while managing tactical details. Demonstrated success in driving sales growth, operational efficiency, and customer satisfaction. Experience managing P&L responsibilities and understanding financial performance metrics. Experience in clinic openings or expansions is highly desirable. Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred. To Apply, please kindly email your updated resume to cv_gary@goodjobcreations.com.sg Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/ We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities. EA Personnel Name: Gary Ho Cheng Xuan EA Personnel Reg. No.: R1549767 EA License No.: 07C5771