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Associate - Customer Service Centre

Great Eastern

Georgia, United StatesFull-timeOn-site

Posted 20 Jun 2026

About this role

Manage walk-in queries and requests from policyholders and financial representatives regarding life and general insurance. Handle appeals, feedback, and complaints while ensuring regulatory compliance and risk mitigation. Requires a GCE 'A' level, Diploma, or Degree, with fresh graduates welcome to apply. Professional insurance certifications and proficiency in MS Office are advantageous.

What they're looking for

Customer ServiceComplaint ManagementRisk MitigationInterpersonal CommunicationWritten CommunicationMS ExcelMS WordDetail Oriented

Frequently asked questions

What does a Associate - Customer Service Centre at Great Eastern do?

Manage walk-in queries and requests from policyholders and financial representatives regarding life and general insurance. Handle appeals, feedback, and complaints while ensuring regulatory compliance and risk mitigation. Requires a GCE 'A' level, Diploma, or Degree, with fresh graduates welcome to …

What skills does this Associate - Customer Service Centre role need?

Key skills for this role include Customer Service, Complaint Management, Risk Mitigation, Interpersonal Communication, Written Communication, MS Excel.

How much does a Associate - Customer Service Centre at Great Eastern pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Associate - Customer Service Centre role remote, hybrid, or on-site?

This role is on-site, based in Georgia, United States.

How do I apply for this Associate - Customer Service Centre role?

You can apply directly on Great Eastern's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.