Facilities Senior Associate

About Us Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 110 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty. With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company. Role Purpose The Facilities Senior Associate handles the efficient, safe, and effective operation of building facilities and M&E asset management across SSC, DC and Singapore Stores. The role ensures a proper, safe, and functional working environment for all stakeholders. Principal Accountabilities 1. Facilities Management Operations, Documentation & Administration · Oversee the daily operations of building facilities, M&E assets, and equipment across stores, offices, and warehouses to ensure a safe, compliant, and functional environment for all stakeholders. · Maintain asset inventory, tagging, tracking, and lifecycle management of facilities-related assets. · Manage Planned Preventive Maintenance (PPM) programs and ensure timely execution of maintenance activities by approved vendors. · Conduct root cause analysis of facility-related issues and implement corrective and preventive actions to minimise recurrence. · Manage service requests, feedback, and complaints, ensuring timely resolution through effective stakeholder engagement and regular review sessions. · Administer and maintain the MyFM application, including user support, system updates, onboarding training for new hires, and refresher training for stakeholders. · Coordinate and manage building improvement, renovation, reinstatement, and retrofitting projects within tenanted premises. · Lead the procurement and contract management of facilities-related services, equipment, and assets in accordance with DFI procurement policies, SOPs, and governance requirements. · Maintain accurate facilities documentation, including weekly reports, ISO documentation, iPOS approvals, certificates, licences, service records, and audit documentation. · Ensure documentation is maintained and readily available for internal and external audits 2. Budget & Cost Management · Manage facilities-related operating expenses and service contracts, providing regular updates to stakeholders on cost implications and changes. · Prepare, monitor, analyse, and control OPEX and CAPEX budgets to ensure effective cost management and budget compliance. · Identify opportunities for cost optimisation while maintaining operational efficiency and service standards. · Review vendor performance and expenditure to ensure value for money and service excellence. 3. Regulatory Compliance, Safety & Sustainability · Serve as the appointed Chief Fire Warden, Safety Management Committee (SMC) representative, or Site Incident Controller (SIC), promoting workplace safety and ensuring compliance with fire safety regulations. · Act as the liaison officer for security, safety, and emergency response matters within the assigned cluster when required. · Ensure compliance with all applicable regulatory requirements, including Environmental, Health & Safety (EHS), fire safety, workplace safety, and building regulations. · Coordinate annual building shutdowns, statutory testing, inspections, and maintenance activities with stakeholders and approved vendors. · Support ESG, sustainability, waste management, and water efficiency initiatives by coordinating data collection and submissions to relevant authorities. · Drive continuous improvement initiatives to enhance operational efficiency, sustainability, and compliance standards. 4. Regulatory Compliance, Safety & Sustainability · Build and maintain strong relationships with internal stakeholders, landlords, service providers, and contractors. · Monitor vendor performance against service level agreements (SLAs) and …