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Business Process Ba - 12 Months Contract

Hays Specialist Recruitment Pte. Ltd.

D01 Marina, Raffles Place, People's Park, CecilContractS$10,500 – S$12,000/mo

Posted 20 Jul 2026

About this role

Your new company This is a reinsurance company. Your new role Drive the review and documentation of the current-state operating model, including structure, governance, processes, decision rights, controls, systems, and performance metrics. Facilitate stakeholder interviews, workshops, and discovery sessions to gather business requirements and identify pain points, dependencies, and opportunities for improvement. Prepare process maps, hand-off documentation, supporting analysis for assigned workstreams/roles, and service journeys to support evidence-based design decisions. Drive the documentation of agreed future-state requirements, process changes, and implementation activities, the development of target operating model options, including capability definitions, process design, role clarity, governance forums, and service delivery approaches Work with programme, change technology, and business teams to ensure operating model designs are practical, traceable, and implementable. What you'll need to succeed Proven experience in business analysis and transformation, operating model design, process improvement, project coordination, or implementation programmes. Experience in regulated financial services or similarly complex environments is preferred. Strong understanding of operating model components such as governance, organisation design, processes, service models, controls, data, and technology enablement, Ability to document business requirements, process maps, user stories, and decision papers to a high standard. Strong facilitation, stakeholder management, and communication skills across both operational and senior audiences. What you'll get in return Challenging yet fulfilling career with an equal opportunity employer. Various opportunities to learn and upgrade your skill sets Competitive remuneration package and benefits What you need to do now If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome. Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

What they're looking for

Responsibilities

  • Drive review and documentation of current-state operating model
  • Facilitate stakeholder interviews, workshops, and discovery sessions
  • Prepare process maps, hand-off documentation, and service journeys
  • Drive documentation of agreed future-state requirements and process changes
  • Work with programme, change technology, and business teams

Required

  • Proven experience in business analysis and transformation
  • Strong understanding of operating model components
  • Ability to document business requirements, process maps, user stories
  • Strong facilitation, stakeholder management, and communication skills

Nice to have

  • Experience in regulated financial services or similarly complex environments

About Hays Specialist Recruitment Pte. Ltd.

Industry: Administrative & support servicesWebsite ↗

Frequently asked questions

What does a Business Process Ba - 12 Months Contract at Hays Specialist Recruitment Pte. Ltd. do?

Your new company This is a reinsurance company. Your new role Drive the review and documentation of the current-state operating model, including structure, governance, processes, decision rights, controls, systems, and performance metrics. Facilitate stakeholder interviews, workshops, and discovery …

What skills does this Business Process Ba - 12 Months Contract role need?

Key skills for this role include Communication, business improvement projects, Organisational Design, Digital Transformation Program.

How much does a Business Process Ba - 12 Months Contract at Hays Specialist Recruitment Pte. Ltd. pay?

This role lists a salary of S$10,500 – S$12,000 per month.

Is this Business Process Ba - 12 Months Contract role remote, hybrid, or on-site?

The listing is based in D01 Marina, Raffles Place, People's Park, Cecil. Check the posting for remote or hybrid options.

How do I apply for this Business Process Ba - 12 Months Contract role?

You can apply directly on Hays Specialist Recruitment Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.