Senior Consultant, PMO (Business Process & Cleartrade Implementation)

Responsibilities: Business Process Design Analyze current ClearTrade workflows and user operations across SPR, IND, and NY branches. Define and document standardized To-Be workflows for future rollout branches. Establish collaboration guidelines between MGS and branch users, covering document handling, ClearTrade operations, result sharing, and branch-side validation. Facilitate discussions on the balance between direct ClearTrade usage by branches versus reliance on MGS outputs. Business Deliverable Review Prepare and review key deliverables including To-Be workflows, BRDs, UAT scenarios, operating procedures, training materials, and discussion papers. Ensure business requirements, operational rules, and role allocations between branches and MGS are accurately reflected. Validate outputs produced by users, MGS, vendors, and other project stakeholders. Project Planning & Standardisation Define project tasks, roles, responsibilities, timelines, milestones, and dependencies. Develop standardized project documentation and templates to ensure consistency across rollout branches. Support rollout planning, operational readiness, user communication, knowledge transfer, and transition to BAU. Project Management & Stakeholder Coordination Provide PMO support to drive execution, governance, and stakeholder alignment. Coordinate with APAC branches, MGS, vendors, and regional stakeholders to ensure smooth rollout. Track and manage progress, issues, risks, actions, dependencies, and decision items. Prepare reports and materials for senior management. Requirements: Bachelor’s degree in a related field. Minimum 3 years of project management experience, preferably in banking operations, system implementation, or process transformation. Proficient in English, both verbal and written, with proactive communication and relationship-building skills to engage stakeholders effectively. Solid understanding of banking operations; Trade Finance operations and key trade documents are preferred. Strong grasp of business requirements, operational processes, and To-Be workflow design from a user/business perspective. Experience preparing and reviewing business deliverables such as workflows, BRDs, UAT scenarios, procedures, training materials, and discussion papers. Proven ability to plan, track, and manage initiatives across multiple stakeholders and phases, with strong PMO skills in progress tracking, issue/risk management, stakeholder coordination, and reporting. Skilled in preparing materials for different audiences, from working-level documents to senior management reports. Able to work independently, even when client-side counterparts are not closely involved. Experience in Trade Finance, AML, TBML, document checking, operations transformation, or business process improvement is advantageous. Familiarity with AI-OCR systems, digital trade finance platforms, or compliance-related workflow tools is helpful. Experience in workflow design, shared service center / CoE implementation, or regional rollout projects is preferred. Have you participated in regional rollout or process transformation projects? Th a nks, and Best Regards Lini Recruitment Consultant R22108463