Operations Liaison Assistant

Job Description & Requirements Roles & Responsibilities: Ensure that catering operations are smooth and deal with situation that arises during operations. Maintaining safety and food quality standards Keeping customers happy and handling complaints Organizing schedules Keeping track of employees’ hours Ordering supplies while staying within budget limitations Supervising daily shift operations Ensuring all end of day cash outs are correctly completed Establish good rapport with guests, maintain good customer relations, and handle guest feedback promptly and efficiently Analyse the venues performance vs historical performance, industry standard as well as external affect Provide business solutions to operational matters Liaising with customers, employees, suppliers, licensing authorities, sales representatives etc Job Requirement: Preferably with 4 years of relevant experience Good communication skills and a Team player Excellent interpersonal and customer service skills Solid verbal communication skills in Hindi & Tamil Willing to work long hours as per the business requirement, weekends, and holidays