Patient Service Officer

We are now looking for a Patient Service Officer to be part of the team at our GP and Health Screening clinic . The successful candidate will be performing the following duties, but not limited to: Perform registration: key in patients’ data and register in the system. Patient care support, such as taking of vital signs. Follow up with doctors or clinic staff on completing the information required. Assist doctor during consultation. Booking of appointment in the system. Alert and rectify duplicate patients’ records in the system. Collect deposit if required. Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy. Generate bill estimation form. Assist in financial counselling when required. Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms. Perform daily closing of collections and alert superiors on discrepancies if any. Requirements Has 1-2 years of experience in healthcare industry. Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous. Experience working in a specialist clinic setting. Able to work in fast-paced environment. Tech-savvy. Good interpersonal skills, a good team player and has good time management skills. Willing to learn and ability to adapt are key attributes for this role. 5.5-day work week: Monday to Friday, 8.00am–5.00pm; Saturday, 8.00am–12.30pm (closed on Sundays and Public Holidays)