Special Operations Executive

Key Responsibilities • Support the technical functions of POS system, Delivery devices, TMS and CCTV requests across HQ and outlets. • Setup of POS, Delivery devices, TMS and/or other device setup across outlets. • Troubleshoot POS, Delivery devices, TMS and CCTV for hardware and/or software requests with HQ, Operations and/or vendors. • Maintain POS product, pricing, promotions, and menu information. • Monitor POS transaction logs and identify discrepancies. • Ensure compliance with company policies and data security procedures. Requirements • Diploma, Higher NITEC, or equivalent qualification in Business, Information Technology, or a related field. • 1–2 years of experience in operations support, retail, F&B, or POS administration is an advantage. • Basic understanding of POS systems with backend input support is preferred. • Proficient in Microsoft Office, especially Excel. • Strong organizational and problem-solving skills. • Basic troubleshooting skills • Working schedule (5 days, 10 hrs - required to work on weekends if required.)