Systems Engineer

Job Description - Install, test, implement and configure systems (include Operating Systems and Application Software) in accordance with specifications and service level requirements, ensuring compliance with industry best practices. - Perform basic administration and check to ensure system is running as expected in terms of performance and security - Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders. - Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary. - Provide expert technical advice and guidance on systems to customers, project teams, and Level 1 Engineers, assisting them in making informed decisions and resolving complex technical issues, including troubleshooting/integration with/at Front-End Devices. - Experience in Backend system hardening, security acceptance and vulnerability testing will be preferred. - Engage with external partners and users - Gather business and/or application requirements so as to plan, design, install, test and implement systems that meet commitments with our customers - Monitor and measure the performance and availability of systems proactively; implement corrective actions identified to improve performance and service level availability - Respond promptly to incident, perform root cause analysis and provide temporary or permanent resolution of incidents. Provide timely incident status updates to relevant parties - Implement service continuity measures, i.e., backup/restore procedures and disaster recovery plan, to ensure continuous operations - Create and maintain comprehensive documentation for all implementation - Willing to do 24 X 7 standby duties Qualifications - Preferably Diploma/Degree with IT or Engineering background. - Experience in i…