Cloudops And DevOps Engineer

Required skills and experience Cloud Platforms · Hands-on experience in cloud operations across AWS, Microsoft Azure and Google Cloud Platforms. · Good understanding of common cloud services such as compute/VM/EC2, VPC/VNet/networking, IAM/RBAC, storage, monitoring/logging, managed databases and backup services. Monitoring & Observability · Experience using monitoring and logging tools such as AWS CloudWatch, Azure Monitor, GCP Cloud Monitoring/Logging, Elastic/Kibana and, where applicable, Prometheus/Grafana. · Ability to review alerts, dashboards and logs for operational troubleshooting. · Experience in alert handling, incident escalation and dashboard-based health checks. DevOps & Automation · Working knowledge of GitLab, CI/CD pipelines, shell scripting or Python scripting. · Familiarity with Infrastructure-as-Code concepts such as Terraform or CloudFormation. · Good understanding of container platforms such as Kubernetes and Docker. · Ability to understand existing automation, scripts and pipelines and provide SOP-based support. · Experience in managing the CI/CD pipelines using tools like GitLab CI, or Azure DevOps. Good understanding of Application and Code scanning tools like FOD, SonarQube, Nexus-IQ. ITSM & ITIL · Strong understanding of ITIL processes including Incident Management, Service Request Fulfilment, Change Management, Problem Management and Knowledge Management. · Experience using ITSM tools such as Jira/JSM and ServiceNow. · Ability to maintain proper ticket updates, escalation notes and closure documentation. Security Operations · Understanding of RBAC, least-privilege access, MFA/2FA support, security patch coordination, SIEM alert handling, log collection and vulnerability/advisory coordination. · Familiarity with CyberArk, Commvault or similar enterprise security/backup tools is preferred. Qualifications:- · Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field. · Proven experience of 3+ years in cloud operations, Cloud Ops, DevOps or platform operations. · Experience supporting production cloud environments. · Good communication and coordination skills to work with L1, L2, Engineering, Product Ops and customer stakeholders. · Ability to work with SOPs, runbooks, operational workflows and escalation matrices. · Ability to support business-hours operations and participate in 24x7 high-severity incident support as required. Preferred Certifications:- · AWS Certified Sys Ops Administrator / Solutions Architect (Minimum) · ITIL Foundation Good to have the certifications below · Microsoft Azure Administrator /Azure Solutions Architect · Google Associate Cloud Engineer/ Professional Cloud Engineer · Kubernetes certification such as CKA / CKAD · Hashi Corp Terraform Associate Tools & Technologies:- · Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform · Monitoring & Observability: AWS CloudWatch, Azure Monitor, GCP Monitoring / Logging, Elastic / Kibana, and where applicable Prometheus / Grafana · ITSM Tools: Jira / Jira Service Management, ServiceNow and Confluence · CI/CD & Dev SecOps: GitLab CI/CD pipelines, Kubernetes, Docker · IaC: Terraform / CloudFormation · Automation & scripting: Python, Bash, PowerShell or equivalent · Others: CyberArk, Commvault, Standard Build Image / SBI, GCC Dev Forum, PIM, BaaS+, SCA or similar common services