About this role
Library/Roaming/Resource Scope and Skillset End-to-End Ticket Lifecycle and monitoring relevant metrics Incident Management Workflow, including appropriate escalation First Call Resolution and Remote assistance Users’ IT accounts and access management (e.g. AD and Email account) Password Resets and Account unlock Process Change & Service requests Skillsets Good communication skills Knowledge on ITSM processes Any other ad-hoc duties assigned Working hours: 12 hours + Rotational shifts
What they're looking for
Microsoft ExcelHardwareCustomer SupportEmail Accounts
About Itcan Pte. Limited
Industry: Information & communications
Frequently asked questions
What does a IT Support Engineer at Itcan Pte. Limited do?
Library/Roaming/Resource Scope and Skillset End-to-End Ticket Lifecycle and monitoring relevant metrics Incident Management Workflow, including appropriate escalation First Call Resolution and Remote assistance Users’ IT accounts and access management (e.g. AD and Email account) Password Resets and …
What skills does this IT Support Engineer role need?
Key skills for this role include Microsoft Excel, Hardware, Customer Support, Email Accounts.
How much does a IT Support Engineer at Itcan Pte. Limited pay?
This role lists a salary of S$1,000 – S$2,130 per month.
Is this IT Support Engineer role remote, hybrid, or on-site?
The listing is based in D01 Marina, Raffles Place, People's Park, Cecil. Check the posting for remote or hybrid options.
How do I apply for this IT Support Engineer role?
You can apply directly on Itcan Pte. Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.