Customer Service

About Company: Our client is a Japanese property agency which has been established for 35 years in Singapore. They are No.1 in trading properties among Japanese market in Singapore. Job Description: - Responsible in providing excellence customer service to corporate and/or individual clients on properties needs and enquiries (no sales KPI) - Propose and support properties that best match clients’ needs (mainly tenants) with optimal terms and pricing - Research, plan and arrange property viewing lists for clients - Support negotiations and provide timely advice on market information, pricing, legal requirements, and related matters to ensure fair and transparent transactions - Prepare and manage necessary documents and databases, including tenancy agreements, termination notices, statements of accounts, and related paperwork - Support viewing of properties if necessary - Ensure compliance with company policies and CEA regulations - Other ad hoc duties as assigned by the company Job Requirements: - Having a valid CEA license - Experience in handling commercial real estate properties would be an added advantage - Willing to travel for properties viewing purpose - Preferably having a valid driving license. Own vehicle is not essential - Proficient in MS Office and Excel - Strong interpersonal and communication skills with the ability to work independently Compensation: - Work location: Central - Working hours: Monday to Friday 9AM - 5:30PM - AWS Entitlement - Annual leaves and Medical leaves - Medical benefits - A multicultural and structured routine working environment that encourage work-life balance - A career opportunity to work along with multilevel professionals within a corporate environment