E-Commerce Executive (3 Months Contract)

Role Overview: We are a licensed employment agency assisting our client, a fast-growing festive gifting and premium F&B retail company in Singapore, to hire an E-Commerce Executive for their upcoming Mid-Autumn Festival peak season. This is a 3-month contract role suitable for candidates who enjoy working in a fast-paced festive campaign environment and want hands-on exposure to e-commerce operations, online order fulfilment, and seasonal retail campaigns. Responsibilities: Manage daily e-commerce operations across website, online platforms, and order management systems. Upload and update product listings, product descriptions, pricing, stock availability, festive bundles, and promotions. Monitor online orders and ensure accurate processing, fulfilment, and delivery coordination. Work closely with warehouse, logistics, marketing, customer service, and retail teams to ensure smooth order flow. Track inventory availability and highlight low-stock or fulfilment issues promptly. Support online campaign execution for Mid-Autumn promotions, festive gifting, corporate orders, and seasonal offers. Assist with order tracking, sales reports, customer feedback, and platform updates. Troubleshoot order-related issues such as payment errors, failed deliveries, stock discrepancies, and urgent customer requests. Ensure product content, pricing, and promotional details are accurate and updated in a timely manner. Requirements: Diploma or equivalent qualification in Business, Marketing, E-Commerce, Retail, or related fields. Prior experience in e-commerce, online retail, marketplace operations, order fulfilment, or F&B retail will be advantageous. Comfortable working in a fast-paced festive season environment. Good attention to detail and strong coordination skills. Able to handle multiple tasks and urgent requests during peak sales periods. Familiarity with Shopee, Lazada, TikTok Shop, or other e-commerce platforms will be an advantage. Proficient in Microsoft Excel or Google Sheets. Positive attitude, responsible, and able to work independently as well as in a team. Able to commit to a 3-month contract period.