Sales Supervisor

Job Description Lead and guide the sales team to achieve targets and meet sales goals Monitor and analyse sales performance, providing feedback and implementing improvement strategies Develop and implement effective sales and promotional activities Develop and maintain strong customer relationships to drive repeat business Collaborate with the management team to set sales targets and contribute to overall business goals Ensure compliance with company policies, procedures, and ethical standards Resolve customer complaints or issues in a professional and timely manner Conduct regular team meetings to communicate goals, updates, and sales strategies Job Qualification Minimum O Level Relevant experience as a Sales Supervisor or similar role in the hospitality or F&B industry Good communication and team management skills Ability to analyze data and make informed decisions to drive sales performance Results-oriented with a focus on customer satisfaction Flexibility to work varying shifts, including weekends and holidays