Senior Associate, Sales & Investor Services Operations

Role: Senior Associate, Sales & Investor Services Operations Location: Singapore Role Overview Our client, a large hedge fund who manages assets around USD5bn, is seeking a motivated and detail-oriented team member to join their Operations team, with a primary focus on investor-related matters and supporting the sales function. The role will involve day-to-day investor servicing, data management, reporting, and coordination across various stakeholders and platforms to ensure service delivery is maintained at a highest quality. The successful candidate will collaborate closely with internal business units and external service providers to ensure timely and accurate investor support. Key Responsibilities Proactively manage and follow through on investor issues and service requests to ensure effective resolution. Main point of contact responsible for coordinating and supporting the completion of investor due diligence questionnaires (DDQs) and operational due diligence (ODD) requests. Maintain and update investor and platform data including but not limited to PPM, factsheets, KIIDS, PRIIPs, and other funds related documentation. Prepare and review investors reports and performance updates Liaise with distributors on distribution fee matters, reporting requirements, and related operational queries. Maintain and reconcile investor trackers and databases. Contribute to process enhancement initiatives, focusing on strengthening controls, improving accuracy, and increasing operational efficiency. Provide support to the daily operation and management of the Firm's investment funds. Contribute to ad hoc projects and broader team initiatives as needed. Work closely with the sales team and provide support to external parties such as investors and distributors. Requirements Bachelor’s degree in finance, Business, Economics, or related discipline. At least 3 years of relevant experience in asset management, fund operations or investor servicing. Strong analytical and problem-s…