Manager

Job Summary Lead and coordinate Total Chemical Facility Management (TGCM) operations, ensuring equipment reliability, safety compliance, and customer satisfaction through effective maintenance planning, team leadership, and continuous improvement initiatives. Responsibilities Lead and troubleshoot equipment failures with the Engineering team to minimize downtime and maintain operational efficiency. Coordinate daily TGCM and facility operation meetings and engineering debriefs to align team activities and priorities. Plan, schedule, and perform predictive and corrective maintenance to ensure equipment reliability and meet client KPIs. Maintain accurate and updated maintenance records to support operational transparency and audit readiness. Enforce high standards of safety and housekeeping, assisting in safety audits to ensure compliance with company and customer regulations. Generate detailed reports and presentations on TGCM activities to inform management and stakeholders. Provide leadership and support in managing on-site specialty chemicals and gas distribution to ensure safe and efficient operations. Develop, review, and implement Standard Operating Procedures (SOPs) for Total Chemical Management operations to standardize processes. Ensure TGCM operations adhere to agreed schedules and customer requests, maintaining service quality and responsiveness. Communicate directly with customers to address operational issues and maintain strong client relationships. Ensure compliance with all company rules, quality standards, safety guidelines, and customer regulations as per KPIs. Prepare regular management reports to track performance and identify improvement opportunities. Supervise labor and subcontractors effectively to ensure work quality and adherence to schedules. Participate in incident reporting, troubleshooting, training planning and preparation, SPC monitoring, spare part management, and other TCM activities. Serve as Management Representative for Quality and Environmental Management Systems, ensuring site compliance and continuous improvement. Contribute to site improvement plans to enhance operational efficiency and safety. Maintain 24-hour standby availability for emergency activation or shutdown to respond promptly to critical incidents. Participate in site safety and operational reviews including Near Miss reporting, Operation Readiness Inspection, Operation Hazard Review, Risk Assessment, Emergency Preparedness Planning, and Failure Mode and Effects Analysis (FMEA). Perform miscellaneous job-related duties as assigned by the Key Account or Site Manager to support overall site operations.