Key Responsibilities Solution Architecture & Pre-Sales Leadership Lead end-to-end solution architecture for Cloud Management and AI-Native Cloud Operations (AIOps) Drive client discovery sessions to assess monitoring maturity, operational challenges, and cloud management gaps Translate business and technical requirements into scalable architectures, solution blueprints, and outcome-driven proposals Develop executive-level presentations, proposals, and solution narratives aligned to business value (e.g., SLA improvement, cost reduction, productivity gains) Cloud Management & AI-Native Operations Design Design end-to-end cloud management and operations platforms, including: Observability (metrics, logs, traces) Event intelligence (correlation, noise reduction) AI-driven root cause analysis and anomaly detection Automated incident detection, remediation, and self-healing Enable L2/L3 autonomous operations through AI agents and advanced automation Architect closed-loop operations integrating observability → event intelligence → automation → ITSM → continuous optimization Support hybrid and multi-cloud environments with consistent governance and operational standards FinOps & Cost Optimization Design and implement FinOps frameworks across hybrid and multi-cloud environments Provide end-to-end cost visibility, allocation, and optimization insights Enable continuous cost-performance optimization through rightsizing, workload placement, and usage efficiency Support budget governance, forecasting, and financial accountability models Automation & Platform Integration Design end-to-end automation strategies, including orchestration, runbooks, and AI-driven workflows Integrate across enterprise systems, including: Observability and monitoring platforms ITSM and workflow tools Cloud platforms and infrastructure layers Ensure seamless data integration, execution consistency, and operational scalability Cross-Functional Collaboration Partner with product teams to shape AIOps/CloudOps capabilities and roadmap Work closely with delivery teams to ensure successful deployment, adoption, and value realization Build reusable solution assets, frameworks, and best practices to scale across regions and industries Job Requirements: 10+ years of experience in Cloud Management, AIOps, SRE, or IT Operations Transformation Strong understanding of: Observability (metrics, logs, traces) Monitoring and event management platforms ITSM processes (incident, problem, change) CMDB and asset management Experience with AIOps platforms or AI-driven operationssolutions Solid knowledge of FinOps practices and cloud costoptimization strategies Hands-on experience in automation, orchestration, andworkflow design Familiarity with hybrid and multi-cloud architectures Strong pre-sales and solutioning capability, with ability to link technical solutions to business outcomes