Supervisor

Job Summary The Coffee Stall Supervisor oversees the daily operations of a coffee stall, ensuring efficient service, consistent beverage quality, hygiene compliance, and smooth team coordination. This role combines hands-on preparation with supervision of staff and customer service. Key Responsibilities Supervise daily stall operations, including opening and closing procedures Prepare and serve beverages (e.g., kopi, teh, specialty drinks) to standard recipes Assign duties and supervise stall assistants/baristas Ensure fast, accurate order taking and service during peak hours Maintain cleanliness and hygiene in compliance with local food safety regulations Monitor stock levels (coffee powder, milk, sugar, cups, etc.) and reorder supplies Handle cash transactions, POS systems, and daily sales reconciliation Address customer feedback, complaints, and special requests Train new staff on drink preparation and service standards Ensure proper maintenance of equipment (coffee machines, kettles, grinders) Qualifications & Requirements Minimum secondary education or equivalent Prior experience in F&B (coffee stall, café, or hawker environment preferred) Supervisory or team-leading experience is an advantage Basic food hygiene certification (e.g., Food Safety Course Level 1 in Singapore) Ability to work early mornings, weekends, and public holidays Key Skills Beverage preparation (local kopi/teh skills preferred) Team supervision and leadership Customer service and communication Cash handling and basic accounting Time management and multitasking Attention to cleanliness and hygiene Working Conditions Fast-paced stall or hawker environment Prolonged standing and repetitive tasks Exposure to heat, steam, and crowded conditions during peak hours