Waiter/Waitress/Hostess

Company Overview We are a traditional Italian restaurant located at 95 Robertson Quay, #01-19/20 Rivergate, Singapore 238256, near Fort Canning MRT and Four Points by Sheraton. Job Summary You will welcome and assist guests, manage reservations and waiting lists, and maintain a clean and organized reception area to ensure a smooth and pleasant dining experience. Responsibilities Welcome guests warmly upon arrival and departure to create a positive first and last impression Provide accurate wait times and actively monitor waiting lists to manage guest flow efficiently Manage reservations to optimize seating and accommodate guest preferences Escort guests to their assigned dining or bar areas to ensure smooth seating transitions Maintain cleanliness and orderliness of the reception area to uphold venue standards Attend promptly and courteously to guests requiring extra attention to enhance their experience Respond to guest inquiries and requests via phone and in person in a timely and friendly manner Distribute menus and handle incoming calls to address guest queries effectively Requirements Able to provide customer service in a fast-pacedenvironment Good positive attitude and ability to work wellunder pressure with all restaurant staff Experience in managing reservation Good communication skill (via phone and in-person) Good organisational skill