Supervisor

Job Summary Provide professional massage services following the service brochure while maintaining hygiene, client records, and a clean, organized treatment environment. Engage with clients to understand their needs and ensure compliance with health and safety standards. Responsibilities Participate actively in meetings and training sessions to enhance skills and knowledge. Maintain a clean, organized, and well-stocked treatment room to support efficient service delivery. Set up workstations and ensure cleanliness and orderliness throughout shifts for a safe environment. Manage linens by keeping them clean and replacing them between sessions to maintain hygiene. Sterilize equipment thoroughly to uphold hygiene and safety standards. Accurately document and maintain client files to ensure up-to-date records. Respond promptly and appropriately to client inquiries and needs to enhance customer satisfaction. Escort guests to and from treatment rooms to provide a welcoming experience. Consult with clients to recommend suitable massage services based on their preferences and needs. Deliver massage services as specified in the service brochure to meet client expectations. Maintain accurate records and file documentation to support operational compliance. Comply with all relevant standards, rules, and regulations to ensure safe and lawful operations. Uphold hygiene standards and adhere strictly to health and safety regulations to protect clients and staff.