Rising Fans - Management Trainee (Rooms Division)

Management Trainee (Rooms) Mandarin Oriental, Singapore is looking for a Management Trainee to join our Rooms team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. About the job Based at Mandarin Oriental, Singapore within the Rooms Department in Singapore, the Management Trainee is responsible in playing a vital role in providing exceptional services to guests, ensuring their comfort, safety, and satisfaction. Through this program, you will receive hands on operational skills training performed by our professional colleagues and gain plenty of experience in interacting with guests. The Management Trainee reports to the Front Office Manager. As Management Trainee, you will be responsible for the following duties: This programme provides opportunities for individuals to learn and understand all aspects of operating, supervising and managing Rooms with the ultimate goal of becoming a Director of Rooms in the future. Included in the 18-month programme is: Extended onboarding within the home division In-depth departmental training within each of the following positions: Front Desk Concierge Club Lounge Guest Relations Housekeeping A minimum of three Rooms Projects designated by the Director of Rooms. Projects may include areas such as: Market Research, Standard Operating Procedures…