Learning Specialist, Hospitality Training

The Learning Specialist designs and implements training programs to enhance employee skills and ensure high standards of guest satisfaction. They collaborate with stakeholders to analyze learning needs and partner with Quality Assurance to drive continuous service improvement. Candidates must have at least 2 years of experience in a similar capacity and a minimum of GCE O Level education, with a hospitality diploma being an advantage. Proficiency in Microsoft Office and strong communication skills in English are required, along with flexibility to work weekends and public holidays.