About this role
Manage guest requests and communications via telephone, email, and chat while coordinating with hotel departments to ensure resolution. Provide detailed information regarding property amenities, loyalty programs, and local attractions to enhance the guest experience.
A high school diploma or GED is preferred, with no prior related work experience or supervisory experience required. Candidates must be able to maintain a professional appearance and perform physical tasks such as standing for extended periods.
What they're looking for
Guest RelationsTelephone EtiquetteConflict ResolutionPoint Of Sale SystemsCommunication SkillsMultitaskingCustomer ServiceAdministrative Support
Frequently asked questions
What does a Guest Services Agent, Service Express at Marriott do?
Manage guest requests and communications via telephone, email, and chat while coordinating with hotel departments to ensure resolution. Provide detailed information regarding property amenities, loyalty programs, and local attractions to enhance the guest experience. A high school diploma or GED is …
What skills does this Guest Services Agent, Service Express role need?
Key skills for this role include Guest Relations, Telephone Etiquette, Conflict Resolution, Point Of Sale Systems, Communication Skills, Multitasking.
How much does a Guest Services Agent, Service Express at Marriott pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Services Agent, Service Express role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Services Agent, Service Express role?
You can apply directly on Marriott's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.