About this role
Deliver a seamless guest experience by managing arrivals, departures, and requests across various Front Office sections. Oversee the Executive Lounge operations, including food and beverage setup and guest well-being.
Requires a professional certificate or NiTEC in any field and prefers 1-2 years of experience in a hotel executive lounge, though entry-level candidates are welcome. Must be able to handle cash, use hotel computer systems, and work rotating shifts including overnights.
What they're looking for
Guest RelationsCash HandlingProperty Management SystemsUpsellingConflict ResolutionMultitaskingCustomer ServiceCommunication
Frequently asked questions
What does a Guest Experience Expert (Executive Lounge, i-Job Program) at Marriott do?
Deliver a seamless guest experience by managing arrivals, departures, and requests across various Front Office sections. Oversee the Executive Lounge operations, including food and beverage setup and guest well-being. Requires a professional certificate or NiTEC in any field and prefers 1-2 years of…
What skills does this Guest Experience Expert (Executive Lounge, i-Job Program) role need?
Key skills for this role include Guest Relations, Cash Handling, Property Management Systems, Upselling, Conflict Resolution, Multitasking.
How much does a Guest Experience Expert (Executive Lounge, i-Job Program) at Marriott pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Guest Experience Expert (Executive Lounge, i-Job Program) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Guest Experience Expert (Executive Lounge, i-Job Program) role?
You can apply directly on Marriott's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.