About this role
Lead and assist with daily front office operations, including the management of Bell/Door staff, Call Center, and Guest Services. Ensure high levels of guest and employee satisfaction while meeting operating budget and financial goals.
Requires a high school diploma with 2 years of guest services experience, or a 2-year degree in Hospitality or Business Administration. Candidates must be able to work rotating shifts, including nights, weekends, and public holidays.
What they're looking for
LeadershipGuest RelationsConflict ResolutionStaff TrainingBudget ManagementOperational OversightPerformance ManagementCommunication
Frequently asked questions
What does a Front Desk Manager (Duty Manager) at Marriott do?
Lead and assist with daily front office operations, including the management of Bell/Door staff, Call Center, and Guest Services. Ensure high levels of guest and employee satisfaction while meeting operating budget and financial goals. Requires a high school diploma with 2 years of guest services ex…
What skills does this Front Desk Manager (Duty Manager) role need?
Key skills for this role include Leadership, Guest Relations, Conflict Resolution, Staff Training, Budget Management, Operational Oversight.
How much does a Front Desk Manager (Duty Manager) at Marriott pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Front Desk Manager (Duty Manager) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Front Desk Manager (Duty Manager) role?
You can apply directly on Marriott's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.