About this role
Manage guest requests and inquiries via telephone, email, and chat while coordinating with various hotel departments to ensure resolution. Provide detailed information regarding property amenities and local attractions to enhance the guest experience.
A high school diploma or GED is preferred, with no prior related work experience or supervisory experience required. Candidates must be able to maintain a professional appearance and perform physical tasks such as standing for extended periods.
What they're looking for
Telephone EtiquetteGuest RelationsCommunication SkillsProblem SolvingPoint-of-Sale SystemsMultitaskingCustomer ServiceConflict Resolution
Frequently asked questions
What does a At Your Service Agent at Marriott do?
Manage guest requests and inquiries via telephone, email, and chat while coordinating with various hotel departments to ensure resolution. Provide detailed information regarding property amenities and local attractions to enhance the guest experience. A high school diploma or GED is preferred, with …
What skills does this At Your Service Agent role need?
Key skills for this role include Telephone Etiquette, Guest Relations, Communication Skills, Problem Solving, Point-of-Sale Systems, Multitasking.
How much does a At Your Service Agent at Marriott pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this At Your Service Agent role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this At Your Service Agent role?
You can apply directly on Marriott's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.