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Insurance Operations Specialist

Mercer

SingaporeFull-timeHybrid

Posted 24 Jun 2026

About this role

Provide administrative and technical support for the production of insurance policy and employee benefits documentation across the insurance life cycle. Handle inbound customer inquiries and coordinate with internal and offshore colleagues to support group renewals and audits. Requires a bachelor's degree and 2-4 years of experience in operations within group insurance or a life-related field. Preference is given to candidates with broking or employee benefits experience and strong organizational skills.

What they're looking for

Insurance OperationsEmployee BenefitsGroup InsuranceCustomer ServiceMicrosoft Office SuiteUser Acceptance TestingAudit ChecksDocumentation Support

Frequently asked questions

What does a Insurance Operations Specialist at Mercer do?

Provide administrative and technical support for the production of insurance policy and employee benefits documentation across the insurance life cycle. Handle inbound customer inquiries and coordinate with internal and offshore colleagues to support group renewals and audits. Requires a bachelor's …

What skills does this Insurance Operations Specialist role need?

Key skills for this role include Insurance Operations, Employee Benefits, Group Insurance, Customer Service, Microsoft Office Suite, User Acceptance Testing.

How much does a Insurance Operations Specialist at Mercer pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Insurance Operations Specialist role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Insurance Operations Specialist role?

You can apply directly on Mercer's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.