About this role
The Customer Success Manager serves as the primary point of contact for existing accounts to drive product adoption and customer satisfaction. They are responsible for growing their book of business through identifying cross-sell and up-sell opportunities while managing contract negotiations.
Candidates should have a proven track record in achieving sales targets and possess extensive IT knowledge. Strong consultative communication skills and experience in account management are required, with a bachelor's degree preferred.
What they're looking for
Relationship BuildingContract NegotiationCross-sellingUp-sellingConsultative SellingCustomer AdvocacySalesforceIT Knowledge
Frequently asked questions
What does a Customer Success Manager - Singapore at NinjaOne do?
The Customer Success Manager serves as the primary point of contact for existing accounts to drive product adoption and customer satisfaction. They are responsible for growing their book of business through identifying cross-sell and up-sell opportunities while managing contract negotiations. Candid…
What skills does this Customer Success Manager - Singapore role need?
Key skills for this role include Relationship Building, Contract Negotiation, Cross-selling, Up-selling, Consultative Selling, Customer Advocacy.
How much does a Customer Success Manager - Singapore at NinjaOne pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Success Manager - Singapore role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Customer Success Manager - Singapore role?
You can apply directly on NinjaOne's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.