About this role
Provide technical product and environmental support to external customers across the APAC region to resolve complex issues. Maintain the technical knowledge base and collaborate with cross-functional teams to ensure high-quality customer success.
Requires fluency in Japanese and English with a degree in technology or finance and 2+ years of software application troubleshooting experience. Must have experience with Windows environments, SQL, and Azure or prior experience with financial/CPM applications.
What they're looking for
Japanese FluencyEnglish FluencyTechnical TroubleshootingRoot Cause AnalysisWindows ServerSQL ServerMicrosoft AzureCustomer Service
Frequently asked questions
What does a Customer Support Engineer (Japanese Speaker) at OneStream Software do?
Provide technical product and environmental support to external customers across the APAC region to resolve complex issues. Maintain the technical knowledge base and collaborate with cross-functional teams to ensure high-quality customer success. Requires fluency in Japanese and English with a degre…
What skills does this Customer Support Engineer (Japanese Speaker) role need?
Key skills for this role include Japanese Fluency, English Fluency, Technical Troubleshooting, Root Cause Analysis, Windows Server, SQL Server.
How much does a Customer Support Engineer (Japanese Speaker) at OneStream Software pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Support Engineer (Japanese Speaker) role remote, hybrid, or on-site?
This role is remote ok, based in Singapore.
How do I apply for this Customer Support Engineer (Japanese Speaker) role?
You can apply directly on OneStream Software's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.