TCM Clinical Assistant

We are seeking a dedicated, detail-oriented, and proactive TCM Clinical Assistant to join our team. In this role, you will be the right hand to our CMO (Chief Medical Officer) , ensuring the daily clinical operations run like clockwork. Your primary focus will be managing patient flow, maintaining a pristine treatment environment, assisting with medical documentation, and ensuring the highest standards of patient safety during treatments. If you are a compassionate individual with a strong sense of responsibility and an interest in Traditional Chinese Medicine, we would love to meet you. Key Responsibilities Patient Flow Management: Seamlessly manage the CMO’s patient queue to optimize appointment timings, minimize waiting periods, and ensure a smooth transition from reception to the treatment room. Treatment Room & Bed Preparation: Swiftly prepare, sanitize, and reset treatment beds between sessions, ensuring all necessary equipment and linens are ready for the patient’s next procedure with the CMO. Acupuncture Post-Care Support: Executing strict double-checks post acupuncture to ensure 100% of needles are safely removed and accounted for before the patient leaves the bed. Clinical Documentation Assistance: Assist the CMO with real-time tracking and accurate documentation of patient visit records (病历书写) , ensuring medical histories and treatment logs are updated promptly. Requirements & Qualifications Experience: Prior experience in a TCM clinic, medical environment, or healthcare setting is highly preferred, but passionate individuals willing to learn are welcome. Language Skills: Proficiency in both English and Mandarin is essential, as you will need to accurately assist with Chinese medical record writing (病历书写). Attributes: * Exceptional attention to detail (critical for needle removal and record keeping). Strong time-management skills with the ability to multitask in a fast-paced environment. Warm, empathetic, and professional patient-facing demeanor. Safety Conscious: A strict adherent to hygiene, sanitation, and clinical safety protocols. What We Offer Comprehensive on-the-job training in TCM clinical practices. A supportive, collaborative, and warm team environment.