Restaurant Manager

Company Overview OSTERIA ITALIA PTE. LTD. Job Summary Lead and manage front and back-of-house teams to deliver exceptional guest experiences while controlling costs and ensuring compliance with health and safety standards in a dynamic food and beverage environment. Responsibilities Recruit, train, and schedule front-of-house (FOH) and back-of-house (BOH) staff to optimize team performance and operational efficiency Monitor daily sales and analyze labor and food costs to achieve profitability targets Control inventory levels and manage supply ordering to maintain operational continuity Set and enforce service standards to ensure consistent, high-quality customer experiences Greet guests and resolve escalated complaints to maintain 100% guest satisfaction Oversee compliance with health, sanitation, and food safety regulations to ensure a safe environment Manage equipment maintenance schedules to minimize downtime and operational disruptions Foster a positive work culture by resolving conflicts and supporting team development Required competencies and certifications Food Handler and/or ServSafe certification Relevant state/local alcohol server permits (e.g., TIPS or RSA) Preferred competencies and qualifications 3-5 years of experience in the food and beverage industry with supervisory or assistant management roles High school diploma Bachelor’s degree in Hospitality or Business Management Proficiency with POS and restaurant management software Strong communication, conflict resolution, and stress management skills