TCM Assistant, Perennial Living

Responsibilities: Client Management: Attend to clients and perform front-desk duties including registration, manage appointments, coordinate follow-ups and payment collection Provide information about services, procedures, and pricing Assist with client inquiries and direct them to appropriate physicians Clinic Maintenance: Manage inventory of TCM products Maintain a clean and organised clinic environment, ensuring that all tools and equipment are sanitized and ready for use Treatment Support: Assist TCM Physicians with various procedures Ensure that all clinical supplies are stocked and prepared for treatments Support physicians during therapies Monitor patient progress and note changes to inform physicians Any other duties as assigned Requirements: GCE ‘O’ Level or equivalent, preferably with 2 years of relevant experience in a TCM clinic or healthcare setting Strong interpersonal and communication skills Customer service-oriented with a polite and professional demeanor Ability to work well in a team and independently High attention to detail and commitment to maintaining patient confidentiality Possess passion and interests in TCM or healthcare industry Able to commit 5.5 day work week