Customer Service Officer (Id: 693594)

Brief Summary: Join a dynamic team where you will engage with customers and provide tailored solutions to meet their needs. This role offers a unique blend of problem-solving and customer service, ensuring satisfaction at every interaction. Responsibilities: Conduct in-person engagement by greeting visitors and addressing inquiries through direct walk-ins or scheduled appointments. Facilitate on-site viewings, assessing customers' storage requirements and recommending suitable options and services. Process transactions at the branch counter, including sign-ups, payments, move-ins, move-outs, and merchandise sales. Manage customer complaints effectively, demonstrating composure and conflict resolution skills. Oversee inventory and asset control, ensuring proper organization and requisition of on-site supplies. Conduct facility inspections to maintain safety, cleanliness, and brand standards while coordinating with relevant departments for routine maintenance. Provide administrative support by maintaining accurate interaction records and processing documentation. Requirements: Minimum GCE 'N' or 'O' Level education. At least 1 year of work experience in sales or customer service roles. Self-motivated with strong attention to detail and the ability to work independently. Open to learning and committed to delivering high-quality work. Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified. EA License No: 01C4394 (PERSOL Singapore Pte Ltd) By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.