[Utilities] Customer Relation Officer - Long Term

Location: Plaza Singapura / Toa Payoh Working hours: • Plaza Singapura: 5 days’ work week, Monday to Sunday, 10:30am to 7:30am /12:30pm to 9:30pm. • Toa Payoh: 6 days’ work week, Monday to Sunday, 12:00pm – 8:00pm / 12:30pm – 8:30pm Job description Handle operational matters in retail showroom and work closely with sales team to ensure fulfilment of sales Generate Sales Order upon completion of sales for the following: call centre, online orders, dealer channel sales and any other sales channel Deliver excellent service and respond to customer queries in a professional manner Arrange and update appointments for walk-in commercial customers, dealer sales channels and liaise with the internal stakeholders team Maintain adequate support and timely coordination with inter-departmental colleagues Ensure upkeeping and accuracy of records including managing of online store records, documentation, keying of data etc Other related duties assigned by supervisor Requirements: Proficient in Microsoft Office applications and comfortable using various systems and digital platforms. Meticulous, organised, and able to manage multiple tasks efficiently. Possess good interpersonal and communication skills. Customer-oriented with a service-focused mindset. Able to work independently and collaboratively in a fast-paced environment. Prior experience in customer service, retail operations, or administrative support will be an advantage. To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1770602 (Teng Min Yee)