Service Contract Administrator

Job Details: Contract Duration: 6-9 Months (Renewable depend on performance and business needs) Location: Kallang Aperia Working Days & Hours: Monday - Friday, 8.30am - 6pm Key Responsibilities Lead and drive the service contract management end-to-end process Collaborate with the local sales team to ensure that all service contract terms and conditions are captured accurately in the system Work closely with the billing teams to ensure that data is captured accurately in the billing system to facilitate invoice processing Manage Repair Order management to completion Troubleshoot any issues related to contract booking, collaborating with internal counterparts and customers to resolve and reconcile any discrepancies Generate reports on booked contracts, identifying trends, and providing insights to support decision-making and performance analysis Involve and facilitate internal and external audit requirements when necessary Manage any ad hoc project for system enhancement or process improvement to streamline and optimize the contract booking workflow Any Ahoc activities Requirements: Diploma or Degree in Business Administration, Operations, Finance, or a related field. Entry-level candidates are welcome to apply. Proficient in Microsoft Excel (e.g., Pivot Tables, VLOOKUP/XLOOKUP, formulas, data analysis, reporting). Knowledge of Power Automate is a plus; experience in workflow automation and process improvement will be advantageous. Strong attention to detail with the ability to maintain a high level of accuracy when handling data and administrative tasks. Able to work in a fast-paced administrative/shared services environment and support multiple functions as required. Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin