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Sr. Customer Success Manager, Japanese Speaking

PitchBook Data

SingaporeFull-timeOn-site

Posted 8 Jun 2026

About this role

Manage a portfolio of strategic accounts to drive client retention, expansion, and platform adoption. Act as a product expert to onboard new clients and conduct formal business reviews to ensure customer success. Requires 4+ years of experience in customer success or account management and fluency in both Japanese and English. A bachelor's degree is preferred, along with proficiency in Microsoft Office and the ability to work in Japan without sponsorship.

What they're looking for

Customer Success ManagementAccount ManagementJapanese FluencyEnglish FluencyRelationship BuildingPresentation SkillsClient OnboardingData Analysis

Frequently asked questions

What does a Sr. Customer Success Manager, Japanese Speaking at PitchBook Data do?

Manage a portfolio of strategic accounts to drive client retention, expansion, and platform adoption. Act as a product expert to onboard new clients and conduct formal business reviews to ensure customer success. Requires 4+ years of experience in customer success or account management and fluency i…

What skills does this Sr. Customer Success Manager, Japanese Speaking role need?

Key skills for this role include Customer Success Management, Account Management, Japanese Fluency, English Fluency, Relationship Building, Presentation Skills.

How much does a Sr. Customer Success Manager, Japanese Speaking at PitchBook Data pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Sr. Customer Success Manager, Japanese Speaking role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Sr. Customer Success Manager, Japanese Speaking role?

You can apply directly on PitchBook Data's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.