About this role
Provide direct customer support via phone, email, and chat to troubleshoot issues and ensure a positive client experience. Document interactions in Salesforce to inform product improvements and collaborate with global teams for continuous support.
Requires at least 1 year of customer service experience and a strong interest in financial markets, specifically private equity and venture capital. Proficiency in Microsoft Office and experience with Salesforce or similar CRM tools is preferred.
What they're looking for
Customer ServiceSalesforceCRMVerbal CommunicationWritten CommunicationPrioritizationMicrosoft OfficeOutlook
Frequently asked questions
What does a Customer Support Specialist at PitchBook Data do?
Provide direct customer support via phone, email, and chat to troubleshoot issues and ensure a positive client experience. Document interactions in Salesforce to inform product improvements and collaborate with global teams for continuous support. Requires at least 1 year of customer service experie…
What skills does this Customer Support Specialist role need?
Key skills for this role include Customer Service, Salesforce, CRM, Verbal Communication, Written Communication, Prioritization.
How much does a Customer Support Specialist at PitchBook Data pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Support Specialist role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Support Specialist role?
You can apply directly on PitchBook Data's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.