Customer Service Executive

Customer Service Executive (Logistics | 5.5-Day Work Week) Location: Pioneer, Singapore Work Schedule : 5.5 Days Join our company in the logistics and transport sector! We're looking for a proactive and detail-oriented Customer Service Executive to handle job order entries, coordinate with the Operations team, and provide frontline support to our valued clients. You will play a key role in ensuring smooth daily execution of container transport jobs through accurate system updates and communication. Job Responsibilities: Provide accurately job order into the system before execution by the Ops Team. Perform timely administrative tasks to support operations (e.g., track and update vessel ETAs, monitor container usage) Answer incoming calls professionally and handle inquiries efficiently Respond to customer emails clearly and professionally Support processing of import and export jobs Assist with other ad-hoc administrative or support duties as required Requirements: GCE N/O Levels or equivalent Basic understanding of customer service principles and logistics workflows Proficient in Microsoft Office (Excel, Outlook, Word) Good communication skills (spoken and written) Key Competencies. Ability to multi-task and able to cope under pressure Strong attention to detail and accuracy Customer-oriented attitude with a team-first mindset