About this role
Manage a portfolio of APAC customers to ensure successful adoption of blockchain analytics solutions and drive net account retention. Lead onboarding, training, and the end-to-end sales process for upsell opportunities within non-enterprise accounts.
Requires 3-5 years of experience in Customer Success or Account Management within the SaaS industry, specifically targeting Financial Services in the APAC region. Candidates should possess strong analytical skills and a deep interest in digital assets and the crypto economy.
What they're looking for
Account ManagementCustomer SuccessSaaSUpsellingOnboardingCustomer RetentionBlockchain AnalyticsFinancial Services
Frequently asked questions
What does a Customer Success Manager at Elliptic do?
Manage a portfolio of APAC customers to ensure successful adoption of blockchain analytics solutions and drive net account retention. Lead onboarding, training, and the end-to-end sales process for upsell opportunities within non-enterprise accounts. Requires 3-5 years of experience in Customer Succ…
What skills does this Customer Success Manager role need?
Key skills for this role include Account Management, Customer Success, SaaS, Upselling, Onboarding, Customer Retention.
How much does a Customer Success Manager at Elliptic pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Success Manager role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Customer Success Manager role?
You can apply directly on Elliptic's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.