Administration Manager

Job Summary The Administration Manager provides strategic leadership for the organisation's administrative and office operations, ensuring efficient, compliant, and scalable business support functions that enable organisational growth across the Singapore headquarters and international offices. This role oversees office administration, facilities management, procurement, vendor management, workplace engagement, governance, and continuous process improvement while delivering effective operational support to employees and senior management. Responsibilities Develop and execute administrative and office operations strategies aligned with business objectives to support organisational growth Lead office administration, facilities management, procurement, and workplace operations to ensure smooth daily functioning Monitor operational KPIs, analyse performance trends, and recommend actionable improvements to Senior Management Review, develop, and standardise administrative policies, SOPs, and operational processes to enhance consistency and efficiency Establish scalable administrative practices to support regional and international office expansion Oversee daily administrative and office operations to maintain an efficient, safe, and well-maintained workplace environment Forecast office resource needs including workspace, equipment, and administrative support to optimise utilisation Manage procurement processes, office supplies, inventory, and vendor relationships to ensure cost-effective service delivery Coordinate office maintenance, renovations, space planning, and facilities management projects to meet organisational needs Manage employee onboarding logistics including workstations, equipment, office access, and administrative setup for seamless integration Collaborate with department leaders to address operational and administrative requirements effectively Lead employee engagement initiatives, company events, wellness programmes, and workplace activities to foster a positive culture Manage employee welfare programmes and provide administrative support services to enhance employee experience Resolve workplace-related issues professionally while maintaining confidentiality and promoting collaboration Facilitate effective communication and collaboration across departments to support organisational goals Drive continuous improvement initiatives to enhance administrative efficiency and service delivery Implement and optimise office management systems and digital administrative solutions to streamline operations Support organisational change initiatives, office relocations, and workplace improvement projects to ensure smooth transitions Coordinate business continuity planning related to administrative and office operations to mitigate risks Provide executive administrative support to Senior Management including meeting coordination and travel arrangements Develop and manage annual administration and office operating budgets to control costs and optimise resource allocation Oversee procurement activities and monitor administrative expenditure to ensure budget compliance Evaluate vendor performance and negotiate contracts to achieve quality service and cost efficiency Manage relationships with office service providers, contractors, and suppliers to maintain service standards Identify and implement cost-saving initiatives while maintaining operational effectiveness Develop and maintain administrative governance frameworks, office policies, and standard operating procedures to ensure compliance Ensure adherence to workplace health and safety regulations, PDPA requirements, and other applicable legislation Maintain accurate administrative records and documentation to support internal and external audits Preferred competencies and qualifications Bachelor's degree in Business Administration, Business Management, or a related discipline Minimum 5 years of progressive experience in administration management, office management, or workplace operations Proven experience leading administrative functions, operational improvements, and organisational change initiatives Strong knowledge of office administration, facilities management, procurement, vendor management, and workplace operations Experience implementing office management systems and digital workflow solutions Exposure to supporting multi-country administrative operations is an advantage Proficient in Microsoft Office, Google Workspace, and office management platforms