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Senior Director Customer Success APAC

Qlik

SingaporeFull-timeHybrid

Posted 19 Jun 2026

About this role

Lead the Customer Success Organization across the APAC region, overseeing CSM, Engineering, Professional Services, and Support. Drive regional strategy execution, customer value realization, and cross-functional alignment to ensure long-term customer health and revenue growth. Requires over 15 years of experience in customer success or enterprise consulting, specifically within B2B SaaS or data platforms. Must have proven leadership experience across multi-country APAC teams and strong commercial negotiation skills.

What they're looking for

Customer Success ManagementStrategic LeadershipMatrix ManagementCommercial NegotiationStakeholder ManagementExecutive PresenceB2B SaaSAPAC Market Strategy

Frequently asked questions

What does a Senior Director Customer Success APAC at Qlik do?

Lead the Customer Success Organization across the APAC region, overseeing CSM, Engineering, Professional Services, and Support. Drive regional strategy execution, customer value realization, and cross-functional alignment to ensure long-term customer health and revenue growth. Requires over 15 years…

What skills does this Senior Director Customer Success APAC role need?

Key skills for this role include Customer Success Management, Strategic Leadership, Matrix Management, Commercial Negotiation, Stakeholder Management, Executive Presence.

How much does a Senior Director Customer Success APAC at Qlik pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Director Customer Success APAC role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Senior Director Customer Success APAC role?

You can apply directly on Qlik's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.