Discipline Support Officer (Dso)

Key Responsibilities 1. Investigative & Case Support Conduct preliminary investigations and fact-finding interviews regarding student incidents. Obtain formal student and witness statements when appropriate. Compile evidence and prepare structured incident reports for Key Personnel (KPs) to guide subsequent actions. 2. Campus Supervision & Proactive Prevention Maintain a visible adult presence in high-movement areas during recess and lesson transitions. Conduct systematic patrols across the campus and support recess dismissal routines. Assist in simple peer reconciliation or mediation contexts where appropriate. 3. Detention & Restorative Follow-Up Supervise daily recesses, lunch times, and structured detention sessions. Maintain highly accurate attendance and behavioral records during detention. Coordinate reflection and restitution activities alongside Student Management committee members. Facilitate student reflection on choices, consequences, and personal improvement strategies to ensure tasks are meaningful and developmental. 4. In-House Suspension Support Establish and manage a highly structured environment for suspended students. Support student learning continuity during periods of suspension. Guide students through reflective and re-entry activities to smoothly transition back into regular school routines. Requirements & Qualifications Preferred Qualifications A Diploma in Early Childhood, Psychology, Counselling, Social Work, Youth Work, or Community Services ; OR Retired officers from law enforcement agencies under the Ministry of Home Affairs (MHA) ; OR Retired school officers/staff with a background in student management and discipline roles . Core Attributes & Skills Composure: Must remain exceptionally calm under pressure while handling challenging situations involving students and parents. Communication & Engagement: Proven ability to engage positively with children under the age of 14 and support their behavioral development. Conflict Resolution: Confident in managing challenging behaviors and navigating difficult, sensitive conversations. Administrative Capability: Comfortable conducting objective investigations, writing clear reports, and maintaining strict confidentiality regarding case documentation. Working Hours & Schedule Commitment: Minimum 3 days per week (up to 4 days per week), with flexible scheduling based on mutual agreement with the school. Daily Hours: 8:30 am to 3:30 pm (inclusive of a 30-minute lunch break). Flexibility: Occasional flexibility may be required to accommodate home visits, ongoing investigations, or critical meetings. Exclusions: Services are not required on Saturdays, Sundays, gazetted public holidays, and specific school holiday/examination stand-down windows (e.g., PSLE oral/marking days, Teachers' day, etc.) as detailed by the school's termly work schedule