Order Management Specialist #Tnjht

We are Hiring Order Management Specialist to be outsourced to our clients Responsibility Attend to pre-sales enquiries on product availability, lead time and price Initiate and follow up new item creation/customer creation in system Process sales orders and order amendment in system Track, expedite and update customers on order status Follow up payment, forwarder details with customers Work with factories, warehouses and forwarders to arrange dropship, local and export shipment Prepare manual, system invoices and other shipping documents and handle documents filing Review LC draft, prepare and collate documents from various factories for LC presentation Coordinate with related parties on non-warranty claims Communicate and provide timely responses between customer, sales, operation and factory Generate and update sales order backlog reports Requirements Excellence communication skills Responsible and reliable with intergrity Highly adaptable and great sense of teamwork Willingness to learn new skills and open to development Oracle system experience is preferred Diploma in business or related fields with minimum of 1-2 years’ experience Thomas Tan The Outsourcing Team Recruit Express Pte Ltd EA Lic: 99C4599