Perm Concierge (Weekdays Only) #Jtl

• Handle systems relating to shopper management and assist in mall inspection • Assist CMO in tenant relation matters (E.g. Facilitatetenant’s request and issuance of mall communication materials) • Provide assistance and general information to shoppers at the Concierge Desk • Handle the administrative and clerical work relating to the events and promotions at the mall • Handle mall redemption programs such as vouchers, premiums, and parking • Assist in customer reward programs including educating tenants on the voucher program • Assist in collating tenants’ gift voucher reimbursement. • Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc. • Handling and administering Lost & Found items • Answering incoming phone lines and email enquires • Assist with assigned administrative duties from Marcom Manager • Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc. • Prepare monthly duty roster and ensure efficient allocation of manpower. • Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time. Requirements Preferably with 2-3 years of relevant concierge or front desk experiences Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg EA License No: 99C4599